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Last updated: April 2022
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Using Your Card Outside the U.S.

 

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Register your card for FDIC insurance eligibility and other protections. Your funds will be held at or transferred to East West Bank, an FDIC-insured institution. Once there, your funds are insured up to $250,000 by the FDIC in the event East West Bank fails, if specific deposit insurance requirements are met and your card is registered. See fdic.gov/deposit/deposits/prepaid.html for details.

No overdraft/credit feature.

Contact East West Bank by calling 888-317-1029, by mail at East West Bank, Prepaid Card, P.O. Box 60018, City of Industry, CA 91716 or visit eastwestbank.com/UP

For general information about prepaid accounts, visit cfpb.gov/prepaid.

If you have a complaint about a prepaid account, call the Consumer Financial Protection Bureau at 855-411-2372 or visit cfpb.gov/complaint.

Need Help?

Give us a call at
888-317-1029

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