East West Bank now offers Zelle® for your small business to make sending and receiving payments fast, safe and easy¹, with the security you already know and trust from East West Bank.

With Zelle® available in your BusinessExpress² Mobile App³ and Online Banking service, your small business can send money to and receive payments from your customers or other small businesses that also use Zelle® for your small business¹.

With Zelle®, your small business can send money quickly and easily, and enjoy the benefits of enhanced cash flow and convenience, all with the security you already know and trust from East West Bank. In this article, we'll cover how your small business can use Zelle® at East West Bank.
 

Using Zelle® for your small business in our Mobile App or Online Banking

We understand how important time management is to your small business. That's why the East West Bank BusinessExpress platform allows you to use your desktop or mobile device³ to manage your account, complete wire transfers, deposit checks or quickly perform other financial tasks².

Now, with the addition of Zelle® for your small business on the BusinessExpress platform, you can save time and effort when receiving or sending money¹. For example, a customer can pay you using Zelle® right from their banking app so you can receive payments while on the go (no extra hardware required) and skip the trip to the bank.

Sending and receiving payments with Zelle® for your small business

Enrolling your small business with Zelle® streamlines and simplifies sending and receiving money. And, with 24/7 access to our BusinessExpress Online Banking or Mobile App, you can send or receive money anytime directly from your desktop computer or mobile device³.

Zelle® for your small business enables you to send and receive payments from customers paying with Zelle® through their bank's mobile app. You can also receive payments from other small businesses using Zelle® for your small business through their financial institution.

Once your small business has enrolled with Zelle®, sending money involves three simple steps: Add or select the email address or U.S. mobile number of your recipient, enter the amount, and press “Send.” To receive payments from customers, simply give them your Zelle® enrolled email address or U.S. mobile number and request that they send the payment from their banking app using Zelle®. In both cases, there is no need to exchange sensitive account details—and the transaction only takes a few minutes¹.

Keep in mind that the money you send with Zelle® goes directly into their bank account. As a result, you can't cancel the payment once it's processed. To reduce your chances of payment mishaps, only send money to persons and businesses you trust and double-check the email address or U.S. mobile number before you send.
 

What Zelle® for your small business can bring to your East West Bank experience

Zelle® for your small business can provide a fast, simple and convenient way for customers to send payments directly to your East West bank business account¹. In addition, Zelle® for your small business can centralize your financial activities by enabling you to send, request and receive money with the BusinessExpress Online Banking or Mobile App³. To learn more, visit our Zelle® for your small business page.

¹ A U.S. checking or savings account is required to use Zelle®. To send or receive money with a small business, both parties must be enrolled with Zelle® directly through their financial institution’s online or mobile banking experience. Transactions between enrolled users typically occur in minutes.

² See the East West Bank BusinessExpress Online Agreement for additional details, including service qualification requirements, cutoff times and limits. Bank processing fees may apply for certain services.

³ East West Bank does not charge for Mobile Banking. However, your mobile service provider may charge for sending and receiving text messages on your phone. Check with your service provider for details on specific fees and data charges that may apply.

⁴ For service and account eligibility requirements, refer to the “Zelle® Terms of Service” section of East West Bank’s BusinessExpress Online Banking Agreement.