JANUARY 9, 2025
Dear Valued Customer,
Our hearts go out to everyone affected by the devastating wildfires in Southern California. During this challenging time, our thoughts are with you, your families, and the communities we serve.
I am proud to share that associates of East West Bank generously volunteered at the evacuation center at the Pasadena Convention Center in close coordination with the City of Pasadena, first responders and community partners. We worked onsite to support the needs of the fire victims and will continue to support our community in the days and weeks ahead. In addition, the East West Bank Foundation will be providing financial support to non-profits focusing on the disaster recovery efforts.
At East West Bank, we are committed to supporting you in every way we can. Whether you need assistance accessing your accounts, managing your finances, or addressing any immediate concerns, we are here to help. Our team is ready to provide flexible solutions to meet your needs.
You can reach us by phone, through our website, or by visiting your nearest branch. All our branches are open and fully operational. We also encourage you to explore our online and mobile banking services for secure and convenient access to your accounts anytime, anywhere.
Please know that we are here for you, and we will work together to overcome these challenges. If there’s anything we can do to support you, don’t hesitate to reach out.
Take care and stay safe.
Sincerely,
Dominic Ng
Chairman and CEO