Existing cardholders, please review this page for important information about your card.
Login to your East West Bank online banking account. On the main dashboard screen, you will see your credit card account and a summary balance. Click on the credit card tile to see more details about your balance, available credit, minimum payment, and transaction history.
Click the “Manage Card” button to take additional actions such as:
Call customer service at 877-578-0685 to let them know before the following happens:
As long as your payment is sent from your financial institution or your payment is post marked by the due date, the payment will be marked as on-time and a late payment fee will not be assessed. (The exception is when a payment is returned with insufficient funds.)
If we identify any unusual activity on your account, you will be contacted by phone, email and/or text message. Please follow the instructions on the voice message, email or text. Your card may be blocked until you respond to the message.
If you notice any unauthorized transactions on your card, you may also call 877-578-0685 on the back of your card to file a dispute.
Yes, Cantonese, Mandarin, English, and Spanish language support for your East West Bank Visa® Credit Card account is available at 877-578-0685:
Payment will be applied to your balance the same day received. However, it may take up to 3 days to be reflected in your available credit.
You can make a payment through your credit card online account where you can make a 1-time payment or setup autopay. You can access your credit card online account through either your East West Bank Online Banking or ezcardinfo.com
You can also send in a check by mail or go into the branch with one of the following payment forms:
Login to your East West Bank online banking account. Click on the credit card tile from your dashboard, then click on the “Manage Your Card” button. You can view your SCOREMORE DEALS rewards balance and redemption options within this portal.
All unused reward points will be forfeited at the time you close your account.
Rewards Points expire 5 years from the date they were earned.